Shipping Policy

At Oira.co.uk, we are committed to providing fast, reliable, and secure delivery for all orders across the UK.

Order Processing

All orders are processed within 1 working day (excluding weekends and public holidays).
You will receive an email confirmation once your order has been dispatched.

Delivery Times

Standard UK delivery takes 2 working days after dispatch.
Delivery times may vary during busy periods (e.g. holidays, sales).

Delivery Charges

Shipping costs are calculated at checkout and displayed before you complete your order.
From time to time, we may offer free shipping promotions, which will be clearly stated on our website.

Tracking Your Order

Once dispatched, you may receive a tracking number (if applicable) to follow your order’s progress.

Delivery Issues

Please contact us immediately if:

Your order has not arrived within the expected delivery time.
Your package is lost, delayed, or damaged in transit.

We will work with our delivery partners to resolve the issue quickly.

Incorrect or Damaged Deliveries

If your order arrives damaged, incomplete, or incorrect, please notify us within 48 hours of delivery. We will arrange for a replacement, exchange, or refund in line with our Refund & Return Policy.